Terms of Sale for Bjørkheim Sauna
Last updated: 2 November 2026
1. The agreement
The agreement consists of these terms of sale, the information given in the Periode booking system, and any separate terms we have agreed in writing. If these conflict, what is separately agreed prevails, unless it conflicts with mandatory law. If one clause is invalid, the rest still applies. The agreement is supplemented by the Norwegian rules that govern sales between a business and a consumer, and between businesses.
2. The parties
The seller is Bjørkheim Sauna AS, company registration number 830 015 922, with registered business address Bjørkheim 7, 5652 Årland, Norway. The company owns and operates Bjørkheim Sauna, located at the Teigavika bathing area in Samnanger. You can reach us at info@bjorkheimsauna.no and +47 476 32 329. In this agreement Bjørkheim Sauna AS is called "the seller" or "we".
The buyer is the person or business that places the booking, called "the buyer" or "you". If you are a consumer, Norwegian consumer protection applies in full. If you are a business, the rules on the right of withdrawal do not apply.
3. What we sell
We sell access to the wood-fired floating sauna in Teigavika. The sauna is self-service: you enter with a one-time code on the code lock, light the stove yourself with firewood, and manage the session yourself from arrival to locking up. Heating time is part of your session, so the sauna may be cold when you arrive, if nobody has fired it in the session before yours.
We offer two kinds of sessions, and you book both directly in the booking system. A shared session gives you a place in a two-hour session, where up to twelve people can book individually. If you book the whole sauna, you have it to yourselves for two hours, up to twelve people, and you light the stove yourselves as in a shared session. On Saturdays and Sundays from 12:00 you can instead buy the whole sauna pre-heated. Then we will have lit the stove before you arrive, and the firewood is included. Punch cards and gift cards are covered in clause 8.
The sauna is open all year. What a session costs, and which times are available, are shown in the booking system before you pay.
4. Price
The price is stated in Norwegian kroner and is the total price you pay, with all taxes included. If costs arise that were not stated when you booked, we will clarify them with you in writing before they are charged. In the booking you may be offered voluntary extras, such as firewood for the stove. They are not necessary for the session, and you choose whether you want them.
5. Booking and payment
Booking and payment take place in Periode, by Vipps or card. The agreement is binding from the moment we have received your booking. You pay when you book, and you receive a one-time code for the code lock and a short instruction by email.
The agreement is nevertheless not binding if there is a typing error in the offer or in the booking, and the other party realised or should have realised that such an error existed.
6. Age limit
You must be at least 16 years old to book. Children under 16 may use the sauna only accompanied by an adult over 18, who is responsible for the session. If we discover that someone under 16 has booked without such accompaniment, we may cancel the booking.
7. Access to the sauna
The one-time code is valid only for the booked session. You are responsible for checking that the code has arrived by email after payment. If it has not, tell us right away and you will get a new code. We are not obliged to issue a code after the session has started. Cleaning up after use is part of the deal, see the house rules.
8. Cancellation, withdrawal, punch cards and gift cards
Shared sessions and the whole sauna
A booked session is a leisure service with a fixed date and time. For such services there is no right of withdrawal, cf. the Norwegian Right of Withdrawal Act section 22 (m). The booking is binding once paid and gives no right to a refund or rebooking.
If we must cancel the session because of weather, safety or technical failure, you receive a full refund or a new time, whichever you prefer. We do not cover consequential costs, such as travel or lost time. We never cancel a booked session just to rent it to someone else.
Punch cards
A punch card is a prepaid right to a set number of sessions, where each punch gives one session. The punch card is valid for two years from purchase and cannot be redeemed for cash. As a consumer you have a 14-day right of withdrawal from purchase, as long as no punches have been used. A session booked with a punch follows the session rules above. If we change the punch card terms, we notify you at least 30 days in advance, and the change does not apply retroactively.
Gift cards
If you buy a gift card, you have as a consumer a 14-day right of withdrawal from purchase, as long as the gift card has not been used. The gift card is valid for three years from purchase, in line with the Norwegian Limitation Act, and cannot be redeemed for cash. Once the gift card is used to book a session, the session rules apply.
9. Your rights on defects or delay
If the sauna does not meet the agreed standard, or is not available at the booked time for reasons on our side, you may claim a new time or a proportionate price reduction. For punch cards, gift cards and any goods, the Norwegian Consumer Purchases Act applies. You must notify us within reasonable time after you discovered or should have discovered the issue.
10. If you do not keep your part
If you do not pay, we may claim late-payment interest under the Norwegian Late Payment Interest Act and fees under the Debt Collection Act, after notice. If you use the sauna in breach of the house rules, serious or repeated breaches may lead to us terminating the agreement, turning you away or excluding you, and claiming damages. You are liable for damage you or your guests cause to the sauna or the equipment. If you exceed the number of people booked, we may claim compensation.
11. Liability and safety
We make sure the sauna is technically sound and maintained.
The sauna is wood-fired, and you light the stove yourself. You are responsible for firing safely: only in the stove, only with firewood, and with the stove door closed when you are not adding wood.
You and your guests use the sauna at your own risk as far as your own health is concerned. High heat and cold water can be demanding, and for some people dangerous, for example with cardiovascular disease or pregnancy. Judge for yourself whether you and your guests should bathe, and bathe responsibly. You are responsible for bathing safely, not using the sauna under the influence, keeping the number of people within the limit, and supervising children.
Nothing in these terms limits liability that we cannot waive under mandatory law, including liability for personal injury caused by our negligence.
12. Personal data
We process your personal data as described in our privacy policy. Bjørkheim Sauna AS is the data controller.
13. Complaints and disputes
If you have a complaint, tell us within reasonable time and we will try to find a solution. If we do not reach agreement, you may bring the matter to the Norwegian Consumer Authority (Forbrukartilsynet) for mediation, by phone +47 23 40 06 00 or at forbrukertilsynet.no. Disputes are otherwise settled under Norwegian law.